Mini Learners Pty Ltd (“Mini Learners”) is bound by the Privacy Act 1988 (Cth) and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs). These principles regulate how we collect, use, hold, and disclose your personal information. Safeguarding your privacy and the confidentiality of all information you share with us is fundamental to how Mini Learners operates.

 

1. Information That We Collect and Hold

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Mini Learners collects and stores personal information to provide early learning, tutoring, and school readiness programs to children aged 4–8, including those supported through the NDIS. The information we collect may include:

• Child’s name, date of birth, gender, school year level

• Parent/guardian names, contact details, address

• Relevant educational or developmental information (e.g. learning goals, school reports)

• NDIS-related information (e.g. plan goals, funding type, diagnosis if relevant)

• Medical or behavioural information necessary for safe service delivery

• Reports, session notes and relevant plans.

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2. How We Collect and Hold Your Personal Information

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We collect personal information when you:

• Complete enrolment forms or service agreements

• Communicate with us via phone, email, our website, or in person

• Participate in learning sessions or assessments

Information is securely stored in both electronic and (where applicable) hard copy formats. All data is protected using reasonable security measures and access is limited to authorised staff and contractors.

 

3. Purpose of Collecting, Holding, Using and Disclosing Personal Information

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We collect and use personal information for the following purposes:

• Providing learning and tutoring services tailored to your child’s needs

• Supporting NDIS goal achievement, where applicable

• Communicating with parents and guardians

• Monitoring and reporting on student progress

• Meeting our obligations under Australian law and NDIS Practice Standards

• Improving our programs, learning materials, and service delivery

• Keeping you informed of upcoming events, changes, or new offerings at Mini Learners

If you do not wish to receive communications about our programs or events, you may opt out at any time by contacting us.

 

4. Disclosure of Your Personal Information

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We may disclose personal information to:

• Parents or legal guardians of the enrolled child

• Staff, educators, or contractors working directly with your child

• NDIS support coordinators or plan managers (with your consent)

• Government authorities or regulators, where required by law

• Any requirements related to mandatory reporting

Mini Learners does not disclose personal information to overseas entities.

 

5. Access and Correction

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You are entitled to request access to the personal information we hold about you or your child and to request that it be corrected if inaccurate or out of date.

To make a request, please contact:

Email: hello@minilearners.com.au
Phone: 0434 679 773
Website: www.minilearners.com.au

 

6. Complaints Procedure

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If you have a complaint or concern about how Mini Learners has handled your personal information, please contact us directly.

We take privacy concerns seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

 

7. NDIS Participants and Privacy

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For participants funded by the National Disability Insurance Scheme (NDIS), we comply with all relevant standards and obligations under the NDIS Quality and Safeguards Framework.

We will only share NDIS-related personal or health information with your explicit consent or as legally required.